Where to get serviced besides Red Bay AL

Lounge
1

We are considering buying a Vanleigh Beacon knowing Tiffin will honor the warranty and continue servicing it. But we will not always be able to travel to Red Bay Alabama and are concerned about finding other service centers to work on it. What experiences can anyone share with me?

3

Thank you so much for your response! We spoke to Tiffin yesterday and they were great, assuring exactly what you said.

I’m sorry you have had so many issues. Would you mind telling me what Vanleigh you have and what types of issues? Thank you!

4

I have not used the Red Bay service yet and I hope that I can get by without needing to use them. I purchased the Beacon brand because I have heard of Tiffin’s service and care for their customers but if I can repair or solve my problems myself I will. I have very little faith in the dealer who is in Montana and the Red Bay in Alabama and I am somewhere in between. I hope that I don’t have to travel to Red Bay but I will if necessary.
Ralph

5

I haven’t been to the Tiffin Red Bay service center, but have been to the Tishomingo service center. I thought the Tishomingo facility performed very good work, a lot better than any RV dealer I’ve used in the past. They’re also a lot faster in getting the repairs done. I only spent 2.5 days there and had an extensive list of repairs including work on the frame and suspension.

8

Yes Ryan that is were we purchased the Beacon. Really they were very nice and treated us very well. But I just don’t have the patience for a dealer to repair it. We live full time in the Beacon and I don’t like the idea my home in a shop for extended periods of time.
So far we love the Beacon! I hope we don’t have the frame issues that others have. My major problem was the drain underneath the shower and poor water hose crimping on the manifold that I have been able to fix so far.
Ralph

10

The dealership was as helpful and gave us a very good deal with lots effort and give on their part. I would buy again from them if I was in the area and RV shopping. But “We are saying the Beacon is going to be the last one .” I don’t plan to go back to that area for a long time but they are an excellent dealer at least to me.

Just my experience!
Ralph

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