I worked with Spyder Control to fix a problem they had with the G12 module interfacing their RV-C to Seelevell 2 tank sensor’s. After about 6 weeks they provided an updated software package that corrected the problem. So if you have SeeLevel sensors and are tired of looking at the display jump up and down vice steady reading, let them know and I believe they will provide the update.
Good to know. We’ve got a 2020 and it has the older G6A panel. Planning on switching to the See Level sensors this year hopefully.
Thanks!
I am fairly certain this only applies to the G12’s.
Two totally different systems. It is my understanding that all 2023 units had G12’s, 2022 and back were G6’s.
Is there a phone number to call to find out about the app update?
Ryan, there was no charge to me. The customer service was excellent as you stated, although it took the programmers awhile to get to it. This was the second time I worked with them and both time were very positive.
Regards, Eric
Interesting, I recently had SeeLevel installed in our 2022 rig and Spyder wanted $150 for the update to fix the Spyder screen flashing back and forth. I said no thanks and just live with the flashing. I also have the SeeLevel monitor in our bathroom right below the sink.
Who did you talk to at Spyder and what did you say to get this update for free?
I worked with Jesse Johnson. I sent a video of my observations after interfacing the SeeLevel sensors via the RV-C interface. I was told that should not happen in the G12 and they would correct it. They did correct it and sent the update. I cannot say why they would charge you or other G6 users.
Except Ambition at least. My '22 Ambi has the G12 system. Maybe cause it was a new model?
It did not have the Mira. And I asked for it at my first Redbay visit a few months after purchase. They wouldn’t give me one
The '22 really got shafted on some features that were included on the '23.