I have had experience at both locations. Within the first few months of owning our Beacon we had to visit Tishomingo for some repairs and later visited again. We first visited the Tiffin Service Center in Redbay when they were still new to repairing fifth wheels in fact were told we were the first owners to stay with their units. Our experience at Redbay was not near as positive as our previous experiences at Tish and likely due to them being new to the 5th wheels. So what is it for you?
I’ve only had experience with the service center in Tishomingo. It was a very positive experience in quality and time required.
Does the Tiffin service center work the same as the motorhome side without a scheduled appointment? If they don’t offer scheduled times, that would be a negative aspect for me. I much prefer to be able to plan out these types of things and can’t devote an unknown amount of time to waiting for service. Of course with the backlog of getting an appointment at Tishomingo, Red Bay may be a good alternative if you have the time and the repairs are more urgent IMO.
I keep seeing reference to Tishomingo, where is it, and what’s the name of the dealer/service center.
Thanks
Tishomingo RV Service is located in Tishomingo Mississippi and was just about a 20 minute drive from the Vanleigh production plant. Tish is the one of the reasons we decided to purchase a Vanleigh as we wanted the option to stay away from dealerships and have a place to go for the more serious issues where it didnt takes months to resolve. They are usually booked out for several months but their service and rates are good. When you get work done in Tish (with exception of a roof job) if they have you in a bay for a few days they will allow you to stay in your rig.
Tishomingo RV is located about 15 miles from the Tiffin Service Center.
We are full time and our plan was to make an annual appointment at Tish and drop in as we did our eastward trip. During that time they would not take fifth wheels at Redbay. Redbay started taking service of fifth wheels in January of 2022 and we were the first Vanleigh customers to stay onsite…not a badge of honor however.