Power cord reel issues

Just curious if anyone else has run into any issues with the power cord reel in their unit? Mine just stopped being able to retract the cord. It’s been working without a problem for 5 years. The only thing I noticed when it stopped working was the switch now lights up and it never had done that in the past. Will be doing some troubleshooting this weekend to narrow down if it’s the switch or maybe the motor.

Does anybody know the manufacturer of the reel as I haven’t found any info on the outside of the unit?

Thanks

Bum luck Stuart. I’ve not had trouble yet with that item but worry every time I retract the cord.

I look forward to your detailed trouble shooting with great photos as usual.

Good luck
Bob

Stuart that is a bummer. The reel is a Southwire reel. The switches that are mounted on the outside are not made for the elements and is common that they fail - I hope it is that easy of a fix for you. I have heard another person say theirs didnt light up until it failed. I carried an extra switch with me and was part number MH3031 from Southwire.

If that doesnt give you enough information I know I have the part number for the reel somewhere. I took a bunch of pictures of the reel and how it was installed at the plant as I had seen several fail but I never had any issues with mine.

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Thanks Ryan. That matches what I saw, once the switch lit up, it stopped working. Searched that part number for the switch and they’re pretty pricey, anywhere from $60-120.

Well Stuart I am sorry for your problem with the reel and switch. If the switch is minimal $60 no doubt if it is reel $300-$400 ???. The quality of the switch is a question for the price & it’s intended use. I hope you have good luck solving the issue and I have no doubt you will provide the forum with a good tutorial of your repair.
Good luck!
Ralph

I did just order the switch that Ryan shared. Lowest price I could find was $65 and was in stock, other sites had lower cost but were out of stock. On top of that they add another $20 to ship it, so over $80 for a switch LOL. Still way cheaper than the cost of the whole assembly which is about $1000.

Really sorry to hear of problems with any rv but especially from Stuart as we have the same model, is there a way to manually retract the cord if the power should go out while on the road ??

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Ours died when we were packing up so I just used both hand to slowly align and push the cord onto the reel since the reel would still move freely. I was able to get the cord rolled up and back onto the reel neat enough so that the door would close and lock, but it did take a while.

Good that you got it back in. I was behind another Beacon on the freeway and they had issues with their reel and had wrapped their cable around their bike rack a few times.

Thanks for the update Stuart, that makes me feel better knowing that at least you can manually roll it back in. I know this is a bit off track but is there a way to manually retract the slides if anything should go wrong ??
Thanks spud

Hey Spud, having the power cord wrapped around the bumper if it won’t go back on the reel would not be ideal. I hoping replacing the switch should solve the issue.

For the slides there usually two styles: hydraulic (bigger heavier rooms) and electric (Schwintek for smaller lighter rooms). The Vanleigh manual, page 207, states this for the hydraulic slides:

HYDRAULIC SLIDE-OUT MANUAL OVERRIDE

In the event you must manually override the hydraulic slideouts, Vanleigh RV recommends
that you do not attempt the process yourself. Instead, contact your authorized dealer,
authorized service center, or Vanleigh RV customer service if there are problems with your
hydraulic slide-outs.

I did find some Lippert documentation about the hydraulic slide manual override that states the following, (https://techsupport.pdxrvwholesale.com/wp-content/uploads/2019/03/Lippert-LIP-Sheet-0071.pdf)

To Manually Override Leveling Jacks or Slideout if the above problems do not fix the issue:

1. Unbolt Power Unit Mounting Plate from the floor of the storage compartment and turn it to access the Manual Override in the end of the Motor.

NOTE: DO NOT manually override both the slideout and the jacks at the same time.

2. Remember to always extend the Leveling Jacks first and then extend the Slideout. When retracting the Slideout and Leveling Jacks, retract Slideout first and then Leveling Jacks. This pertains to the Manual Override procedure as well as normal operation.

3. Locate all valves that operate the Leveling Jacks and the Slideout. There will be four Leveling Jack Valves and one Slideout Valve. The Slideout Valve will have two black hoses entering the port whereas the Leveling Jacks will only have one black hose each (Fig. 5 pg. 2).

4. Locate the hex head receptacle at the end of the valve. This is the Manual Override for the valve. It should normally be in the fully counterclockwise position (Fig. 1). By turning the Manual Override clockwise with a 1/8” Allen wrench, the valve is Manually Overridden (Fig. 2). See NOTE on Page 2.

5. Once the Valve(s) are Manually Overridden, the Motor can now be overridden using a hand drill with a 1/4” hex head bit. Peel off protective label covering the Override (Fig. 3). Run the drill clockwise to extend the Leveling Jacks or Slideout and counterclockwise to retract (Fig. 4).

Once the Leveling Jacks and Slideout have completed their operation, turn all Manual Overrides to the Normal or counterclockwise position to close the valves. (Fig. 1 pg. 1).

NOTE: Some units may have a new style of hydac valve with a Deutsch-style coil (Fig. 6). The manual override will operate the same via the hex head receptacle at the end of the valve (Fig. 6A).

For the Schwintek style slides it’s a bit easier and is detailed in the Vanleigh manual, page 209. In a previous RV, I’ve used the Electronic manual override process, which was fairly easy. I haven;t had to use either of the other two processes luckily.

SCHWINTEK IN-WALL SLIDEOUT SYSTEM MANUAL OVERRIDE If the electric IN-WALL slideout does not extend or retract, follow these steps to override the system (it will be easier if you have one or more persons to assist you):

Electronic manual override (for board revision C1 and newer):

1. Locate the circuit board.

2. Press the MODE button six (6) times quickly, press a seventh (7th) time and hold for approximately five (5) seconds.

3. The RED and GREEN LED lights will begin to flash, confirming the override mode.

4. Release the MODE button.

5. Back inside the RV, press and hold the appropriate Slide IN button until the room retracts completely.

Manually push the slide room in override:

1. Locate the circuit board.

2. Unplug both motors from circuit board (this releases the motor brake).

3. Push or pull slide room in as desired.

• Larger rooms may require several people to push.

• Keep both sides of room relatively even.

4. When the slide is completely in, plug both the motors back in to the control board

(this applies the motor brake for road travel).

Disengage motors, manually retract room and travel lock:

1. On the outside of the slide, Locate and remove motor retention screw located near the top of each vertical column on the side.

2. On the inside of the slide, bend back the wipe seal and visually locate motor.

3. Pull the motor up until disengaged, about 1⁄2˝. Replace the motor retention screw to hold the motor in this position.

4. Repeat this process for both sides of the slide room.

5. Push or pull the slide room back in to the opening, keeping the side of the slide room relatively even.

6. Re-engage motor to be ready for travel.

Great thanks for all the information will print and file for future reference
Thanks Spud

My reel on 2018 385RD failed last year. After extensive trouble shooting it showed the unit itself was the issue. After speaking with Southwire and going through my testing process they concluded I was probably right. I sourced the RH54431RMK from Marine Parts Source. It comes complete with the switch. I found the original switch nearly impossible to use and the new one was a different physical size so I mounted it inside the bay. Very pricey unit but was far less expensive at Marine Parts. Good luck.

Thanks @bstone1943 . I ordered the switch from RV Parts Source, a sister company of Marine Parts Source I believe. Hoping the switch will solve the issue. My unit has a different cord reel as it’s the low profile style RL54331LMK, but same price as the one you referenced.

Keep an eye out for the switch dimensions. My switch that came attached to the assembly did not fit in the original hole. Not wanting to reshape the hole in the RV I decided to mount the replacement switch inside. I suspect that between the time VanLeigh installed my unit and when it failed Southwire had changed the switch.

Update on the switch replacement. The one I ordered from RV Parts Source,

was an exact match, except the backing plate was white and not black. The new switch works and the cord reel once again retracts, the switch now lights up when retracting the cord which never happened with the old switch.

I prepped the new switch by adding a bunch of electrical tape on the back to close up the opening to the switch internals to hopefully prevent it getting wet and covered in road debris. I also painted the front plate black to match the original. I removed the old switch and connected in the new switch using heat shrink butt connectors and wrapped them in electrical tape and replaced the wiring in the wire loom.

A pretty simple fix and hopefully this one will last a bit longer. Here’s a few photos for those interested in seeing the before and after.